Since 2001, SurferQuest has been focused on providing guest tech and hotel apps that will serve the unique needs of every user. Packages ranging from travel oriented app suites to tech for the business traveler are continually upgraded and tailored to provide the most efficient services possible.
SurferQuest products are maintained and developed by Global Software Applications, the creators of Here2There Interactive Wayfinding and Flight Time TV flight status displays.
The business center suite
Maintaining business center computers can be a nightmare for your hotel’s IT team. Your public computers are in constant use, and steadily exposed to the threat of viruses, key loggers and software malfunctions. Not only can business center maintenance be difficult for IT, it is a constant job. Freeing up the time of your tech team for more important matters can not only save the hotel money, but assure that important matters requiring tech arent pushed aside.
SurferQuest software prevents access to the computer’s settings and control panel, and returns the machine to default settings after each session. SQ protects your guests by removing all left over content such as passwords, credit cards and other important personal information.
The software is also versatile, and will enable you to either offer free to guest or at a charge. Versions like SQ Time contain all of the security and maintenance free features of SQ, with the addition of sessions that can be set for predetermined limits. Complimentary access can be offered in sessions of 15 minutes, 30 minutes or 60 minutes. Charging to print also assures that you will not be spending hundreds each month on print disposables.
The Travel suite
To meet the needs of your travelers, SQ has created a suite of apps focused on providing the access your guests need. Flight status displays will enable you to broadcast the departure and arrival status of any airport(s) directly to your lobby and guest room tvs. The displays include information such as gate number, flight number, airline name, and the cancelled, delayed or on time status.
Print my boarding pass will provide your guests with direct access to a database of airlines for quick and easy printing of their boarding passes. This app contains all of the security features of the SQ suite.
With this year’s release of SurferQuest’s interactive digital signage, all of these features are provided centrally in one app. The extended version includes local dining, events, transit, internet browsing, and interactive maps.
Revenue Sharing – Upgrade your business center
Want to offer the whole package, and provide brand new computers and hardware for your guests? Consider SurferQuest’s revenue share program. For qualifying hotels, SQ will provide all full suite of apps, brand new hardware and full 24 / 7 service and support at no cost to the hotel.
As with all SQ products, each app puts full control and customizability in your hands. The back end content manager and admin account enables the interface to be built and customized to suit the needs of any location. The content is also easily controlled, allowing the admin to choose what is displayed and where it will appear.
The button placement, colors, size and style can all be built to suit. The program enables you to control visibility, active status, available button color, text color, and even opacity of buttons. The logo graphics or branding images are also controlled and customized through the admin account. You have control over placement, visibility and grid positioning.
Monitoring the use of your machines, revenue, status and reports are also right at your finger tips. Set the idle time out, upload welcome screen ads, and customize all of your preferences.
SurferQuest believes in customer service.
SurferQuest is committed to meeting the needs of every hotel it serves with specially designed custom solutions. Every app within SQ’s product portfolio is built to suite to provide only the best for your guests.
Dedicated to hotel and guest satisfaction, SQ’s team of educated experts are always on standby to provide technical support and consultation.
SurferQuest has been proud to set the industry standard in business center solutions and hotel and guest technology.
Call us today to set up your consultation!