On behalf of the SurferQuest™ Team:
We share your concerns regarding the Coronavirus, (COVID-19), knowing that many individuals, families, and businesses will be directly affected. We are taking this opportunity to reach out and let you know what SurferQuest is doing to make sure that you and your guests receive the reliable, secure products and services that are the hallmarks of the hospitality industry.
In times like these, the guests ability to communicate and have their information kept secure is of utmost importance. That will not change. SurferQuest technical support for business center and guest engagement solutions will continue to be offered as a live, phone and email service that is accessible 24/7/365 for staff and guests. Projects that have been undertaken to improve communication and enhance guest safety are moving forward. Those individuals and property management company representatives interested in obtaining more information are still able to access our knowledgeable sales reps, while we have enacted programs for those interested in installation and purchase to support the hospitality industry in its recovery.
SurferQuest has postponed attending large scale events. Due to technological safeguards we have in place. our team members are able to work from home to limit exposure to the COVID-19 virus . This is vital, especially for those with pre-existing conditions and their families.
Monitoring updates from the World Health Organization (WHO) and the Centers for Disease Control (CDC) concerning COVID-19 will continue. Member safety and client service are of the greatest importance. We will continue to improve our products and processes as well as update our policies accordingly.
In everything, please be kind. We wish all of you the very best.