Forbes Article: Why using Business Center Computer is Dangerous (SurferQuest solves security concerns)

The reason I am posting this article from Forbes about the dangers of using hotel business center computers is because it very directly highlights the need for security software like SurferQuest.

SurferQuest not only provides protection against viruses and malicious use but additionally protects against the very thing this article warns of, key loggers.

After each use, SQ erases all left behind content, including credit card numbers, pass words, browser history, downloads, etc. This protects the hotels investment against virus damage, and protects each user against theft of their personal information.

An individual could install a key logger, but the moment their session ends, it is gone. And sessions end after each use. USB ports can also be disabled against hardware key loggers.

For $149 a year, hotels can offer ease of mind and protection during use.

Full Article Below:

Why You Should Never Use A Hotel Business Center Computer

“Several major hotel chains in the Dallas/Fort Worth area were the target of cybercriminals who utilized low-cost key logging software to steal sensitive data and guest information from hotel guests who used business center computers. The criminal operation highlights why hotel guests should never use business center computers , as the systems are difficult to secure against even the most rudimentary cybercrimes.

The Secret Service noted that the attacks, while not sophisticated, and requiring little technical skill, nevertheless allowed the criminals to “access a physical system, stealing sensitive data from hotels and subsequently their guest’s information.” The Secret Service noted that the criminals were “able to obtain large amounts of information including other guests personally identifiable information (PII), log in credentials to bank, retirement and personal webmail accounts, as well as other sensitive data flowing through the business center’s computers.”

While security professionals know that publicly accessible computers like those in hotel business centers are extremely vulnerable to cyber criminals, hotel guests nevertheless frequently use such computers to log into work and personal email accounts, file storage systems such as Dropbox, and even bank accounts. Because many individuals use the same username and password for multiple accounts, criminals who are able to steal the credentials for one account may be able to use those credentials to access dozens of other accounts. Users of public computers jeopardize the security of the accounts they access by using public computers, a fact illustrated by this announcement that a group of individuals were arrested in North Texas after compromising the business center computers in several major hotel chains in the Dallas/Fort Worth area.”

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